1. What type of materials are used to create my artwork?

Premium kiln dried gallery wrapped canvas or birch panel serve as the foundation.  Professional grade acrylic mediums are used, including paint, ink, sprays, markers, and gels.  All artwork is finished with professional grade UV protective varnish.

2. Does my original artwork come with a Certificate of Authenticity?

Yes. All original artwork comes with a signed and dated Certificate of Authenticity.

3. What are photo re-creations?

A photo re-creation is simply my artistic interpretation of a photograph re-created on canvas.  Stumbling upon ready-made artwork that carries a sentimental or emotional connection is rare, which is why a lot of my clients ask me to commission artwork that has been re-created from a photo that is very dear to them.  To read client feedback and see some examples of my photo re-creations click here.

4. Does my artwork come framed? What are the framing options?

All artwork is ready to hang unframed.  Framing your artwork can enhance the level of sophistication and elegance, and a multitude of framing options are available upon request.  Contact me for more information.

5. How do I care for my artwork?

All artwork is finished with premium UV protective varnish to guard against pollutants and resist fading.  Artwork may be lightly dusted or wiped gently with a damp cloth to remove dirt and debris.  Always ensure that nothing presses against the surface of a canvas to avoid stretching and dents.

6. How do I hang my artwork?

All artwork comes with a hanging wire installed.  For unframed artwork smaller than 30" x 40", one heavy duty wall hanging hook is sufficient. For artwork 36" x 48" and larger, and for framed artwork, it is recommended to hang your artwork from two heavy hooks leveled and spaced 6-12" from each corner.  White glove direct delivery and installation services are available within the greater Houston area.

7. What shipping options are available for my artwork?

Shipping is only available to the United States and Canada at this time.

USPS, UPS, and Fedex are the shippers of choice within the continental U.S.  Standard shipping includes tracking and insurance, and your artwork will be shipped ready to hang unless requested otherwise.  Expedited and overnight shipping quotes are available upon request.  

Artwork that is 48" x 48" and larger is shipped via freight due to its size and is subject to additional shipping charges.  Alternatively, you may request to have the canvas removed from the stretcher bars, rolled, and shipped in a tube at no additional charge. 

International shipping:  International shipping quotes are available upon request.  Cory Webb Art LLC is not responsible for customs/import taxes/duties/broker fees/tariffs/local taxes or shipping delays.

8. How will my artwork be packaged prior to shipping / delivery?

All artwork is covered in plastic stretch wrap to protect the paint surface and then surrounded by large bubble wrap.  For artwork small enough to ship in a box, two heavy duty cardboard panels are included to protect the face and back of the artwork, and packing paper fills the voids for added protection.  For larger artwork, the canvas is floated and carefully secured to a customized crate.  Fragile stickers are affixed to the outside of all packaging. 

9. What if my artwork arrives damaged?

Rest assured that your artwork has been professionally packaged and insured prior to shipping, and damage to artwork is extremely rare.  Nonetheless, be sure to inspect the delivery box once received and if the box is damaged, photograph/document the location(s) of any damage prior to opening it. 

In the unlikely event that your artwork has been damaged in transit I will gladly work with you to resolve the issue and you will not be responsible for return shipping charges.  To begin the return process for artwork damaged in transit, email me within 3 days of receipt and include a description of the damage and clear pictures of the damaged delivery box, shipping label and damaged artwork.

Cory Webb Art LLC is not responsible for damages that may occur after your order has been delivered to you.  

10. Do you offer reproductions / prints of your original artwork?

Yes you can find some prints of my work on Fine Art America - https://cory-webb.pixels.com

11. What is your payment, return and cancellation policy?

Payments:

All prices as stated on corywebbart.com and as provided in quotes and/or invoices are in $USD.

Commissioned artwork requires a 50% deposit to secure your order.  Remaining balance is due upon completion.

All readily available artwork (ie. non-commissioned) is payable in full at the time of the transaction.

Returns/Cancellations:

I want you to love your new artwork!  If you are not 100% satisfied with your non-commissioned artwork, simply email me within 3 days of receipt, and return your artwork in its original condition within 10 days of receipt for a full refund (not including shipping charges). 

Once a non-commissioned order has been shipped/delivered to you, it cannot be cancelled and is instead subject to our Returns Policy. 

Exceptions:

There are no returns on commissioned artwork, as they are collaborated on until you are 100% satisfied prior to delivery.

Artwork on sale is considered final sale and is not eligible for return or refund. 

All shipping charges are non-refundable. 

Due to the custom nature of commissioned orders, they cannot be cancelled once placed.

> Click here to see our complete Returns Policy conditions

12.  How does CoryWebbArt.com protect my privacy and keep my information secure?

We are committed to securing and protecting your information.  Please review our Privacy Policy and Terms of Service for more information.

13. Does Cory Webb Art offer designer discounts?

Yes, we do offer a Trade Partner Program for qualified businesses and industry professionals that features discount pricing. To find out more or to apply, click here.